Eaton Jobs

Eaton production site in Tczew is looking for Senior IT Analyst. The primary function of this position is to provide end user and manufacturing support. This role involves providing support to manufacturing operations as well as supporting device lifecycle management.

What you’ll do:

• Deployment, configuration, and support of hardware (PC, laptop, mobile, printing, etc.), client operating systems, and productivity software for end users.

• Hardware support, including PCs (networked and non-networked), OT Systems (Ind 4.0), hand scanners, printers, switches, wireless access points and virtual machines.

• Troubleshooting of industrial network devices (switches/routers) and connecting these into the existing IT infrastructure

• Be ‘local IT’ and partner with enterprise IT support teams.

• Follow IT Service Management (ITSM) processes: asset management, change management, incident management, request management, problem management, and project management to serve end users.

• Participate in troubleshooting and resolution of larger IT issues.

• Identify opportunities for improvement. Ability to draw conclusion from complex data sets to improve a metric or effort.

• Liaison between IT and customers to drive IT standards. Advocate, influence, and assure compliance to IT standards.

• Communicating complex technical terms to non-professionals working in the plant (management, department leaders.).

• Understand and protect our cyber-security presence.

Qualifications:

• University degree with at least 1 year of experience in the field OR secondary school diploma & 3-5 years of experience in the field.

• 3-5 years of experience in the field.

• Nice to have relevant experience in manufacturing site.

Skills:

• MS Windows Operating Systems, MS Office Suites.

• Hardware - Networked PCs, PC peripherals, Non-Networked PCs, OT Systems (Ind4.0), hand scanners, printers, switches, wireless access points, virtual machines, UPS, R&D Labs, and mobile phones.

• Working knowledge and troubleshooting skills of wired and wireless networks.

• Working knowledge and troubleshooting skills of servers.

• Ability to adapt and learn; to support complex IT environments that may contain various operating systems, desktop, network, phone, and mobile technology.

• Miscellaneous equipment used in manufacturing locations such as bar code scanners, specialized printers, industrial PCs, RF Scanners, etc.

• Understanding of Cybersecurity principles.

• Working knowledge and troubleshooting skills of wired and wireless networks.

• Working knowledge and troubleshooting skills of servers.

• IT Service Management (ITIL).

• Analytical and critical thinking – necessary for identification of issues and potential troubleshooting

• Provide out of hours, ‘on-call’, critical support of production lines.

• Communicate both in English and Polish.

What we offer:

• Competitive compensation and benefits package (cafeteria, medical insurance and many more).

• Permanent contract in a fast-growing global company.

• Challenging projects in dynamic collaborative team.

• We make your aspirations matter – Eaton encourages internal promotion, whenever possible.

• We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.

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We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.