Eaton Jobs

Eaton’s ES AMER ESS division is currently seeking a Deployment Engineer. This position offers a HYBRID work schedule at either of the following Eaton locations: Plymouth MN, Raligh NC, Atlanta GA (Smyrna), PIttsburgh PA (Moon Twp), or Milwaukee WI (Waukesha).

The expected annual salary range for this role is $80250.03 - $117700.04 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

The Deployment Engineer, under the direction of a project manager, will oversee the technical deployment of new products and systems at our customer facilities. The Deployment Engineer is responsible for applying technical skills needed to accomplish the successful implementation of a deployment. The Deployment Engineer is responsible for documenting the current status of all technical aspects of a deployment project. The Deployment Engineer's responsibilities will also include certain tasks for completed deployment projects.

In this role you will:

• Perform as Engineering Lead for multiple field-based system deployments

• Plan the assigned project by defining the design requirements that match the customer’s needs to create a functioning system and meet project objectives

• Initiate project control activities to achieve deliverables as defined by the Project Manager in the Project Plan

• Deliverables include material and software deliveries, customer hardware and software training and software system interfaces

• Identify, log, analyze and manage potential and actual issues and risks

• Initiate corrective actions as necessary and escalating when appropriate

• Provide best business practices to assist the customer in making decisions to properly utilize product features to achieve the customer’s expected value

• Provide training to customers on the installation, operation, and maintenance of EAS hardware, software, and systems

• Pursue continuous learning to achieve in-depth knowledge of features, capabilities, and limitations of all products and systems & apply this knowledge to independently make decisions on issue resolution with customers

• Assist our sales engineers with pre-sales support activities

• Typical assignments are $1MM-$3MM potential rollout project size and/or high complexity

• Ensure our customers are receiving high-quality support by achieving our goals for our customer service metrics

• Provide continuous improvement by updating internal deployment processes and documentation

• Ensure product documentation and support materials meet the customer's needs and provide feedback to management and development teams to improve

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s degree relating to Computer Science, Electrical Engineering, Computer Engineering, Network Engineerig, and/or related fields from an accredited institution

• 3+ years’ experience in a Field Engineering, Application Engineering or RF or related Network Engineering role

• Ability to travel up to 50% (domestic)

• Perform light lifting of 40 lbs. or less

• All candidates must currently reside today within a 50-mile radius of the work locations of any of the following Eaton locations: Plymouth MN, Atlanta, GA, Pittsburgh, PA, Milwaukee, WI or Raleigh, NC No relocation will be offered for this position. Active Military Service member candidates are exempt from the geographical area limitation.

• Must be Legally authorized to work in the United States without company sponsorship now or in the future

Preferred Qualifications:

• Experience with Communications Hardware, Firmware, and Enterprise Software systems

• Experience with Utility Metering equipment and practices

• Experience with Utility Business processes

• Experience with Radio Frequency and Cellular Communications Systems

• Strong data analysis and database skills; experience related to measurement and verification for Utility Demand Response Programs

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Skills:

• Excellent written and verbal communication skills

• Proven track record of demonstrating teamwork, time management, customer service skills, and ability to multi-task in an interrupt-based environment

• Strong technical acumen

• Ability to present information to others in a persuasive way, professionally and diplomatically

• Demonstrated ability to take ownership of an assignment and achieve customer satisfaction

• Capable of planning and executing presentations on specific products and services to internal and external customers in order to gain recognition and customer acceptance

• Consistent demonstration of planning, leading, and communication of results

• Ability to prioritize multiple tasks and situations to achieve superior proactive project order management and customer service

• Understanding of networking fundamentals (examples: TCP/IP, IPV4/IPV6)

We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number.

We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here (https://www.eaton.com/content/dam/eaton/company/careers/US%20Benefits%20updated%2010.24.22.pdf) for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.